This can cause interference when running the Origin client or your games.Īdd Origin and your games as exceptions to your firewalls. If you keep having trouble, disable or temporarily uninstall the anti-spyware to troubleshoot.įirewalls and any other security measures you have on your computer, like Windows Defender and Peerblock, try their best to keep only the most important information coming through to your computer. Just like anti-virus programs, anti-spyware applications, like Ad Aware and Spybot Search and Destroy, can mistakenly block Origin or your games while trying to protect your computer.Īdd Origin and your games as exceptions to your anti-spyware. If you keep having trouble, disable or temporarily uninstall the anti-virus to help pin down the cause. If you've had issues booting up your games or using the Origin client itself, make sure to fully close these or similar kinds of programs:Īnti-virus programs, like McAfee or AVG, can sometimes block game access.Īdd Origin and your games as exceptions to your anti-virus. exe file, which is usually either the game's full title or an abbreviated version. To add a specific game as an exception, go to C:\Program Files (x86)\Origin Games\"Game Name".Add OriginClientService.exe, also found in this folder, to your exceptions, too.If you installed Origin in another folder on your computer, look there instead. Find Origin.exe in C:\Program Files (x86)\Origin.Check with the manufacturer of your firewall and anti-virus programs to see how to add Origin as an exception. The steps to add exceptions can vary, depending on the security software you use. To add Origin and your games as exceptions: Exceptions can also be called "safe" or "allowed.".Add Origin and your games individually as exceptions to your security applications so that they can run together at the same time with fewer problems.If a program seems to be causing problems with your games or Origin, you can: If your games are running slowly or have lag, try closing as many background apps as you can before launching Origin or your game to help improve your gaming. This can result in slow framerates or laggy gameplay, and it can lead to more serious issues like limited connectivity or game crashes. Your computer can slow down if you have a lot of apps running at the same time. These are called background applications (apps) or programs, and they aren’t always visible on your taskbar when they’re running.Įvery application that’s running on your computer uses up some of its resources (processing power, memory, etc.). Your gaming mouse, graphics card, or browser might have software that starts running as soon as you boot up your computer. It might seem like your computer has no programs open, but there may still be some running in the background.
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